SMS Program
Order updates, clearly explained.
How Libo Coffee customer updates and owner operational alerts work.
Checkout opt-in mock-up
Review-only mock-up: the customer SMS opt-in is not live, and this page does not capture consent.
Review the Privacy Policy and Terms of Service before acknowledging and opting in.
The acknowledgment comes first, followed by the separate, unchecked optional SMS opt-in. Both controls are disabled in this review-only mock-up.
Owner enrollment disclosure
Only an authenticated Libo Coffee owner can enroll a configured phone number in the protected owner workspace for optional operational alerts, including a protected order link when payment clears and pickup reminders while an order remains unacknowledged.
Libo Coffee operational alerts are optional. Typically 1-3 messages per order. Message and data rates may apply. Reply STOP to opt out, START to resume, or HELP for help.
Program operator
Tran Ngo is the sole proprietor and owner-operator of Libo Coffee in Chino Hills, California.
Customer order updates
When live ordering is enabled, a customer will be able to enter a mobile number and separately choose the unchecked-by-default Libo Coffee text-update checkbox. The checkbox will be optional and will not be a condition of purchase. Customer transactional messages will cover four order lifecycle events: order received, order accepted and in the queue, order ready, and order cancelled. The future live program may also allow an authenticated Libo Coffee owner to send an order-support reply in that same thread, either a canned reply (order ready, a substitution question, a delay update, or confirming pickup time) or a short custom message, to support that specific order. These owner replies will remain non-marketing and tied to that order.
When live ordering is enabled, customers will typically receive one to three messages per order. Message and data rates may apply. Reply STOP to opt out, START to resume, or HELP for help.
Privacy and support
Mobile information, including messaging opt-in data and consent, is not shared with third parties or affiliates for their own marketing or promotional purposes. See the Privacy Policy and Terms of Service for the complete program terms.